We ship orders within 2 business days of receipt. Most order are shipped the same day we get them! Orders sent via Fedex or USPS will have tracking info emailed when the order goes out.
If you order more than $50 (before shipping charges), your order qualifies for free shipping anywhere in the US via USPS Priority Mail. You should see "FREE SHIPPING" as a choice in shipping options during checkout. If not, please call us so we can determine what is causing the issue.
For most orders, our shipping rates are exact. In case of larger orders or when you order the bulk electric cords, shipping may vary. If the shipping is substantially different, we will contact you to obtain approval prior to shipping.
If we are unable to contact you and you have indicated you need your order for a specific date, we reserve the right to ship by the most effective means to meet the deadline. We always try to ship via the least costly method that will ensure the order arrives on time.
Refund, Returns and Cancellation Policies:
We offer a no-questions-asked return policy on everything on our site. If you don't like it, just send it back to us for exchange, credit or refund, subject to our discretion.
Returns must be received in sellable condition within 10 days of customer receipt. Sorry, we cannot refund shipping charges.